From video
Interpreted Prediction
AI is being used to qualify leads and identify customer intent ('yes I want it'), with human agents then stepping in to close the sale.
AI Evaluation Notes
Based on general trends in AI and sales, the prediction appears to be playing out. AI is increasingly used for lead qualification and intent identification, with human agents handling the final close, though the extent to which this is standard practice is not definitively proven.
Prediction Details
Topic