Both the Claim Settlement Ratio (CSR) and Amount Settlement Ratio (ASR) are important metrics, and a higher ratio indicates a better performing insurer.
"Higher the better. Now let's take another example for ASR or the amount settlement ratio so assume that in the whole year just for simplicity of calculation only 1 lakh rupees worth claims were submitted same in this case one lakh one lakh with insurers A and B. Now out of one lakh let's say 70,000 rupees was settled here and here 90,000 claims worth so 90,000 worth the claim was settled so obviously which company is better this insurance company is better because they are settling more amount as compared to the previous company, so here also what is the thumb rule higher higher the better"