Policybazaar aims to eliminate the concepts of 'claim' and 'bill' from the insurance customer experience through operational control and technology, so customers only deal with treatment or repair.
"My view on on Tech is you always own the operations basically deploy technology to kind of automate the hell out of those operations right but but you can't have a landing where you just come with tech and solve a massive operational issue the ambition is the word claim and the word bill should both go out of an insurance customer's vocabulary"
