Landlords who operate with reasonableness and good intent, even if it means short-term financial sacrifice, will experience positive long-term business outcomes, specifically finding tenants who stay longer and take better care of their properties.
"I actually think over the long run it just that kind of stuff comes back to you positively and so that you're going to find tenants who are going to stay longer who are going to take care of your place if you just you know put that uh that good intent out into the world and into your business."
